Network Health Monitoring
From the main screen on the Maintenance dashboard, you'll see a list of all the sensors associated with the project as well as spatial map of the entire estate of deployed hardware under the View floor tab, below the Network Health Overview pane.
Proactive Support and Alerts
We have built a sophisticated system in order to ensure that network downtime is kept to near-zero, using an intelligent system that proactively monitors the health of every asset deployed and alerts us to issues in real time.
Our monitoring system proactively scans every deployed asset (sensors and gateways) in realtime for signs of deteriorating network performance (signal strength, signal noise, network activity) and or operational health (battery percentage, device performance, connection status).
This is bolstered by as alerts system immediately notifies our support team (and appointed contacts onsite) when an asset isn't running optimally, which in turn allows us to proactively resolve developing issues before they impact the collection of data for the project.